Privacy Policy

Privacy Policy

Your privacy is critically important to us. We have a few fundamental principles:

We don’t ask you for personal information unless we truly need it.

We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

We don’t store personal information on our servers unless required for the on-going operation of one of our services.

Below is our privacy policy which incorporates these goals:

About us

Chain Gang Events (Pty) Ltd, (us) are committed to protecting your privacy and personal information. This Privacy Policy (Privacy Policy) details the steps we take to protect your personal information when you access our site and sign up for our events and newsletters. It describes the personal information that we collect, the purposes for which we use such information, your choices regarding our use of it, and the steps we take to protect your personal information and how you can review and correct your personal information. By accessing our Platform, you are consenting to the information collection and use practices described in this Privacy Policy. We reserve the right to modify this Privacy Policy at any time and the version that will apply to your use of the Platform will be the version that is current and displayed on the Platform on the date on which you access it so please ensure that you check this page periodically for any updates. This Privacy Policy was last updated on December 2022.

If you have questions regarding this policy or our handling of your personal information, please email us at

Our legal status under South African Protection of Personal Information Act ( is that of a Responsible Party and in this capacity we will securely store and process your personal information which you have provided to us. Responsible Party is a legal term used in the Personal Information Act 2013 (the Act) to signify the person who controls what to do with any given personal information. As Responsible Party we will be registered with the Information Commissioner’s Office.

Collection of information

By accessing our Platform you agree that this Privacy Policy will apply. The personal information we collect from you may include:

  • your name,
  • identity number;
  • team/school name;
  • email address;
  • mobile number;
  • address; and
  • emergency contact information.

You are not required to provide any of this information, but if you do not, we may not be able to enter you to one of our events.

How is your personal information used?

We will use the personal information you provide to us to:

  • share event related information with you;
  • provide you with our services which you have signed up for;
  • contact you;
  • send out email alerts you may have signed up for;
  • recommend goods, services or promotions which may be of interest to you (but only where you have consented to be contacted for such purposes); and
  • share your personal information with our event and sponsor partners.

With whom is your personal information shared?

We will disclose your personal information only to third party service providers whom you already have an existing relationship with as set out above.

We may disclose depersonalised data (such as aggregated statistics) about the users of our Platform in order to describe our sales, customers, traffic patterns and other Platform information to prospective partners, investors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.

We may occasionally be required by law, court order or governmental authority to disclose certain types of personal information, for example in the administration of justice or where we have to defend ourselves legally. We may also need to disclose personal information in the event of a reorganisation, sale or takeover.

The requirements of data protection law

We regard the lawful and correct treatment of your personal information by us as very important to our successful operation, and to maintaining confidence between us and our users. We ensure that our organisation treats personal information lawfully and correctly. To this end we fully endorse and adhere to the ‘Data Protection Principles’ set out in the Act. In particular, without your consent or first amending this Privacy Policy to reflect any change in our usage of personal information:

  • we will not use your personal information for any purpose that is incompatible with this Privacy Policy;
  • we will only collect sufficient personal information for the uses set out above;
  • we will endeavour to keep your personal information up-to-date;
  • we will not retain your personal information longer than necessary unless required to do so by law;
  • we will operate appropriate technical and organisational processes to protect your personal information against unauthorised or unlawful access or processing and against accidental loss or destruction. The detailed measures we take are described elsewhere in this Privacy Policy


We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in facilities to which access is limited. It is your responsibility to ensure the security of your password and not to reveal this information to others.

Reviewing your personal information

You can ask us to erase your personal information:

  • if you think it’s no longer necessary for us to hold your information;
  • if you don’t think we have any legitimate grounds for processing it;
  • if you think we’re using your personal information unlawfully; or
  • if you think we should delete your personal information because the law requires us to do so.

Use of cookies and web beacons

Cookies are small files that websites save to your hard disk or to your browser’s memory. You have the ability to accept or decline cookies. Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you choose to decline cookies, you may not be able to fully experience the features of our Platform or other websites that you visit. To learn more about cookies and how to disable them we recommend you visit the Information Commissioner’s website here. Furthermore, whilst we do not use third party marketing cookies, you can learn more about these and how to delete them here.

The cookies we use, which includes analytics cookies, are used solely in relation to our service and so as to better understand how you interact with the Platform. By using our Platform you consent to us using cookies.